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Privacy Policy

At CarpetFlooringExperts (“we,” “us,” or “our”), accessible at https://carpetflooringexperts.online, your privacy is a priority. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or quote request form

  • Subscribe to our newsletter

  • Request a phone call or send us an email

  • Schedule a consultation or in-home estimate

The types of data we may collect include:

  • Personal Identification Information: Name, email address, phone number, and physical address

  • Project-Related Information: Details about your flooring needs, room dimensions, property type, and project timeline

  • Usage Data: Information automatically collected when you visit the site, such as your IP address, browser type, operating system, the pages you view, and the dates/times of your visits

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To respond to your inquiries, schedule consultations, provide estimates, and deliver flooring installation services

  • To Communicate: To send you information about your project, respond to your questions, and provide customer support

  • To Improve Our Website: To analyze how users interact with our site so we can enhance user experience and optimize our content

  • To Comply with Legal Obligations: To prevent fraud and ensure compliance with applicable laws and regulations

3. Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

However, we may share information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (such as analytics providers or scheduling platforms), as long as they agree to keep your information confidential

  • Material Suppliers: When necessary to fulfill your flooring project, we may share project details with trusted suppliers and manufacturers

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

  • What are cookies? Small data files stored on your device that help us remember your preferences and understand how you use our site

  • How we use them: To analyze website traffic, personalize content, and improve our services

  • Your choice: Most browsers allow you to refuse cookies. However, if you disable cookies, some parts of our site may not function properly

5. Third-Party Links

Our website may contain links to external sites operated by third parties (such as flooring manufacturers, material suppliers, or partner networks). Please note that we do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the Privacy Policy of every site you visit.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption, secure servers, and restrict internal access to your data to only those employees or contractors who need it to perform their job. However, please remember that no method of transmission over the Internet is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The Right to Access: Request copies of your personal data we hold

  • The Right to Rectification: Request correction of inaccurate information

  • The Right to Erasure: Request deletion of your data, subject to certain legal obligations we may have

  • The Right to Object: Object to our processing of your personal data

To exercise any of these rights, please contact us at info@carpetflooringexperts.online.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us: